Transorze Solutions
Client Overview
Issues faced by the client
Transorze Solutions faced significant operational hurdles due to high volumes of leads and complex requirements including:
Fragmented Processes: Operations were managed via disconnected systems, manual tracking, and spreadsheets.
Complex Management: Difficulty in coordinating multiple courses, diverse fee structures, tutor allocations, and physical inventory (books).
Operational Risk: These manual workflows resulted in limited visibility, higher error rates, and difficulty in scaling the business.
Our Solution
We implemented a fully customized, end-to-end business management system built on Zoho Creator. The solution covers the entire operational lifecycle through specialized modules:
Lead & Enquiry Management: Automated lead capturing with built-in follow-up reminders.
Student lifecycle: Seamless registration flow from enquiry to profile creation and course selection.
Financial & Logistics: Automated fee management (course, book, and courier fees) and integrated tracking for book inventory and dispatches.
Academic & Career Support: Tools for syllabus management, internal assessment tracking, and a dedicated module for internships and job placements.
Technology & Implementation
Platform: Zoho Creator
Customization: Advanced implementation using Deluge scripting, custom workflows, and tailored dashboards.
Automation: Integrated notifications, approval workflows, and automated document generation.
Conclusion
The transformation resulted in a robust, scalable digital ecosystem:
Operational Efficiency: Replaced manual tools with a single centralized system, significantly reducing administrative effort.
Enhanced Visibility: Real-time data access for student progress and financial health.
Scalability: The new infrastructure provides a foundation for future business growth while maintaining high accuracy in operations.
