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Smart Loan Management Platform 

Our Smart Loan Management Platform is a fully digital loan origination and servicing solution built on the Zoho ecosystem. It enables financial institutions and NBFCs to manage the complete loan lifecycle from application to repaymentwithin a single unified environment.


Designed to eliminate manual paperwork and disconnected verification processes, the platform digitizes borrower onboarding, identity verification, credit evaluation, document management, disbursement, and EMI tracking, ensuring faster approvals and improved customer experience. 

What it Solves?

Manual loan application processes

Paper submissions and redundant data entry slow down approvals. The platform converts loan requests into a fully automated application flow.

Lack of credit eligibility transparency

Applications are automatically assigned for credit verification and eligible loan amounts are allocated instantly, improving visibility and decision accuracy.

Identity verification 
delays

Aadhaar-based OTP authentication enables instant identity validation and secure auto-fetch of borrower demographic information.


Banking detail errors and disbursement delays

Real-time bank account validation using a ₹1 verification transaction ensures accuracy before disbursement.

Solution Overview

Digital Loan Request Interface

A web-based digital application experience built using low-code components.

  • Online loan request submission

  • Aadhaar OTP-based verification

  • Auto-fetch of DOB, address, and profile details

  • Salary and borrower data capture

  • Automatic initiation of internal approval workflows

  • Submitted applications converted into leads for further evaluation

Credit Score Evaluation and Eligibility Allocation

Loan requests are automatically assigned to employees for eligibility processing.

  • Automated lead assignment

  • Credit score validation

  • Eligible loan amount allocation

  • Instant customer notification of eligibility status


Loan Application and Bank Account Validation

Eligible borrowers receive access to a structured digital loan application form.

  • Auto-filled borrower information

  • Automatic EMI schedule generation

  • Bank detail submission

  • ₹1 account verification through secure banking APIs

  • Application status updated to document verification stage

Customer Onboarding and KYC Verification

A fully automated onboarding and compliance process.

  • Automatic customer record creation

  • KYC verification initiation

  • Auto-approval upon successful KYC completion

  • Secure portal credentials shared with borrowers

Our Software's Workflow

Loan Request
Aadhaar OTP Verification
Lead Creation
Credit Score Check
Eligibility Allocation
Loan Application Form
Bank Account Validation
KYC & Document Verification
Loan Approval
Disbursement
EMI Tracking
Overdue Management

Technology Stack Used

  • Zoho Creator

  • Zoho CRM

  • Zoho Flow

  • Zoho Analytics

  • Zoho Finance

  • Zoho Creator Customer Portal

  • Aadhaar OTP / Identity Verification API

  • Bank Account Validation (₹1 / Penny-Drop) API

  • Secure REST APIs

Key Features

  • Digital loan application and borrower onboarding

  • Aadhaar OTP–based identity verification

  • PAN and KYC document verification

  • Automated credit score and eligibility evaluation

  • Bank account validation using ₹1 verification

  • Configurable approval workflows and role-based access

  • Automated loan disbursement and EMI schedule generation

  • Customer self-service portal for documents and repayments

  • EMI tracking with overdue and follow-up management automation


Why Choose Us?

We design, implement, and customize Zoho-powered platforms that align with your unique business workflows. Our team ensures seamless integration, automation, and long-term scalability helping you move from fragmented operations to a unified digital ecosystem.