Smart Commerce & Fulfilment Platform (Powered by Zoho)
Our Smart Commerce & Fulfilment Platform connects your online storefront with backend operations and last-mile logistics ensuring every order is tracked, processed, and delivered with complete visibility.
What it Solves?
Disconnected online and offline systems
Fragmented data creates operational silos. We unify your online storefront and backend, ensuring seamless communication across every sales channel.
Lack of delivery
visibility
End the uncertainty of dark shipping. Real-time GPS tracking provides total transparency for your team and peace of mind for customers.
Manual order
processing
Eliminate tedious data entry. Our automation transforms manual workflows into instant, error-free transitions from initial click to final dispatch.
Inventory
mismatches
Stop losing sales to ghost stock. Integrated tracking synchronizes your digital and physical inventory, ensuring accuracy across all locations.
Solution Overview
Frontend & Customer Experience
Create a premium, conversion-focused digital storefront.
Branded website with Zoho Sites
Structured product catalog and navigation
Smart customer engagement
Lead capture and tracking
Conversational chat assistance with SalesIQ
Customers can browse, interact, and purchase effortlessly while your team captures every opportunity.
Sales & Customer Management
Centralize all customer data and interactions.
Automatic lead capture from chats and forms
Lead-to-customer conversion workflows
Unified customer database
Order history and tracking
CRM-driven communication
Ensures no inquiry or order is missed.
Operations & Workflow Automation
Automate the entire fulfilment lifecycle using Zoho Creator.
Order intake and validation
Inventory and stock verification
Business rules and approval flows
Dispatch management
Process compliance through blueprints
Reduces manual work and improves processing accuracy.
Logistics & Field Delivery
Track and manage deliveries with full transparency using Zoho FSM.
Automatic dispatch creation
Field agent assignment
Work orders and service records
Real-time GPS tracking
Delivery status updates
Provides complete visibility from warehouse to customer doorstep.
Click to Delivery Workflow
Technology Stack Used
- Zoho Sites
- Zoho SalesIQ
- Zoho CRM
- Zoho Creator
- Zoho Flow
- Zoho FSM
Key Features
- End-to-end order visibility
- Automated workflows Centralized customer data
- Inventory accuracy Delivery tracking & compliance
- Reduced manual intervention
- Scalable low-code architecture
Why Choose Us?
We design, implement, and customize Zoho-powered platforms that align with your unique business workflows. Our team ensures seamless integration, automation, and long-term scalability—helping you move from fragmented operations to a unified digital ecosystem.
